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Occupation Details

Projected Growth Faster than average (9% to 13%)

National Salary $47,610 annually

Local Salary Information View Here

Education Bachelor’s Degree 29%, Some college, no degree 22%, Associate’s degree 18%


  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Inspect equipment and read order sheets to prepare for delivery to users.

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